Citymaxx Cashback Offer
Earn Cashback on Every Purchase with Your Citymaxx Card
Frequently Asked Questions (FAQs)
Q 1: What is the cashback benefit of Citymaxx card?
A:
The Citymaxx American Express Card comes with a unique feature that lets you earn cashback on all your spend*. Through this card you can cashback in two different ways: Regular cashback and Accelerated cashback.

Q 2: What is regular cashback earning?
A:
The regular cashback for Citymaxx Card is 1%. You can avail guaranteed 1% cashback on every purchase* with this card.

Q 3: What is accelerated cashback earning?
A:
Beside regular cashback, you can earn accelerated cashback with Citymaxx card. You will get 2% cashback at the following grocery stores instead of regular 1%:

SL. No. Merchant Name Address
1 AGORA All outlets across Bangladesh
2 UNIMART Dhanmondi and Gulshan 2, Dhaka
3 LAVENDER Gulshan 2, Dhaka
4 ADI NEW DHALI SUPER SHOP Gulshan 2, Dhaka
5 CSD DDS Dhaka Cantt., Baridhara, Mohakhali, Bogra Cantt., Savar Cantt., Jessore Cantt., Comilla Cantt., Chittagong Cantt.,
6 PRINCE BAZAR Mirpur and Mohammadpur, Dhaka
7 KHULSHI MART Chittagong


Q 4: What are the eligible transaction types to earn cashback offer?
A:
The cashback offer is applicable for POS, E-Commerce and QR transactions only. The cashback facilities are not applicable for ATM transactions and also for transactions made in fuel stations and MFS wallets.

Q 5: What are the eligible card types?
A:
All Citymaxx cards including the Islamic Citymaxx card will be eligible for cashback earning.

Q 6: What is the minimum transaction amount required to be eligible for the cashback?
A:
To be eligible for the cashback, minimum quarterly transaction amount has to be BDT 30,000

Q 7: What is the limit of cashback earning?
A:
You can earn maximum BDT 2,000 as cash-back in every quarter (Jan-Mar, Apr-Jun, Jul-Sep & Oct-Dec). That means you can earn maximum BDT 8,000 per calendar year as cashback.

Q 8: When will the cashback amount be disbursed?
A:
The earned cashback amount of every quarter will be disbursed to your account within 20 working days after respective quarter end. You will be notified through SMS after cashback disbursal.

* Terms & conditions apply
*2% cashback offer is only applicable on offline POS transactions for the groceries outlets mentioned above
*The cashback facilities are not applicable for transactions made in MFS/Digital wallets, Fuel stations, Government fees and also for ATM withdrawals.
*Bank carries the final authority to amend, change or modify the campaign modality and also to discontinue the campaign without prior notice
* For any query regarding offer, please call 16234