National Integrity Strategy

NIS Work Plan

Focal Point

Integrity Focal Point Officer

A.K.M. Saif Ullah Kowchar, FCA
Senior Executive Vice President
Head of ICC
Member Secretary & Focal Point
CBL Committee on Moral, Ethics and Integrity
Phone: 9585824
E-Mail: saifullah@thecitybank.com

Alternate Integrity Focal Point Officer

Mohammad Ahtasamul Hoque
Senior Vice President
Head of Audit & Inspection, ICC
Alternate Member Secretary & Alternate Focal Point
CBL Committee on Moral, Ethics and Integrity
Phone: 9565925
E-Mail: ahtasamul.hoque@thecitybank.com

Citizen Charter

Integrity Focal Point Officer

Citizen Charter 2023

Integrity Award

INTEGRITY AWARD 2023-24 FY (IN RELATION TO NATIONAL INTEGRITY STRATEGY)

City Bank honored 18 of its employees with the Integrity Award for the 2023-24 fiscal year during a ceremony held at its head office on 24 March 2025. The awards were presented by the Hon’ble Chairman, Mr. Aziz Al kaiser, Hon’ble Vice Chairman, Mr. Hossain Khaled, and Managing Director & CEO, Mr. Mashrur Arefin, in presence of other senior officials.

List of this year’s Integrity Award winners as following:

Category	Sl	Name	Designation	Division
Officials in Grade 1 to 4	1	Mashrur Arefin	Managing Director & CEO	-
	2	Mohammad Mahbubur Rahman	Additional Managing Director & Chief Financial Officer	-
	3	Kamrul Mehedi	Deputy Managing Director & Head of Small, Microfinance and Agent Banking Business	-
	4	Md. Ariful Bari	Cluster Head - Manufacturing	Corporate Banking
Officials in Grade 5 to 7	5	Ummay Habiba Sharmin	Head of Legal	Legal
	6	Khadem Mahmud Shafiul Alam	Area Head, Dhaka-2	Medium Business
	7	Noor Hossan Sohag	Unit Head, Commercial Banking	Commercial
Branch Manager	8	Habib Mohammad Abrar Zaman	Cluster Manager, Cluster 1, Dhaka-North & Branch Manager	Retail Banking
Branch Manager	9	Otish Asif Rahman	Cluster Manager, Citygem- Cluster 2 & Center Manager	Retail Banking
Officials in Grade 8 & below	10	A.S.M. Mohibur Rahman	Head of Treasury Operations	Operations
	11	Sultan Mahmud Ripon	Head of HR Shared Services & Compliance	Human Resources
	12	Md. Ahasan Habib	Senior Risk Manager, Corporate Credit Risk	Credit Risk Management
	13	Md. Abdullah Al Mamun	Regional Head of BOM, Dhaka-2 and SBOM	Operations
	14	Md. Shafikul Islam	Senior Manager, Internal Control & Compliance	Internal Control & Compliance
	15	Protapaditta Mandal	Assistant Relationship Manager	Small, Microfinance and Agent Banking Business
Support Staff	16	Md. Dulal Sarder	Attendant	Operations
	17	Faruk Ahmed	Attendant	Retail Banking
	18	Md. Hafizur Rahman	Attendant	Retail Banking

INTEGRITY AWARD 2022-23 FY (IN RELATION TO NATIONAL INTEGRITY STRATEGY)

In relation to National Integrity Strategy (NIS), City Bank PLC presented Integrity Award for 2022-23 fiscal year to its 13 (thirteen) officials.

Mr. Mashrur Arefin, Managing Director & CEO, in presence of other senior officials of the bank handed over the awards to the following awardees:

Category	Sl	Name	Designation	Division
Officials in Grade 1 to 4	1	Mahia Juned	Additional Managing Director, Chief Operating Officer & Chief Anti Money Laundering Compliance Officer	-
Officials in Grade 1 to 4	2	Md. Arup Haider	Head of Retail Banking	Retail Banking
Officials in Grade 5 to 7	3	Mohammad Rakib Uddin Ahammad	Head of Finance	Finance
	4	Mohammad Ahtasamul Hoque	Head of Audit	Internal Control & Compliance
	5	Muhammad Kamaruzzaman	Unit Head 1- RMG & Textile	Corporate Banking
Officials in Grade 8 & below	6	Abhi Kundu	Unit Head, Infrastructure Management	Information Technology
	7	Mohammad Rasel Khan	Senior Manager, Investigation & Vigilance	Fraud Risk Management
	8	Khadiza Tul Kubra	Assistant Customer Service Manager	Retail Banking
	9	Mohammad Shamsuzzaman	Head of Service Delivery, Chattogram	Operations
Branch Managers	10	Md. Ibrahim Khalil	Cluster Manager & Branch Manager	Retail Banking
Branch Managers	11	Mohammad Kamrul Islam	Cluster Manager & Branch Manager	Retail Banking
Support Staff	12	Md. Abdul Halim	Attendant	Credit Administration
Support Staff	13	Md. Bazlur Rahman	Attendant	PR & Media

Integrity Award for the year 2021 - 2022 under National Integrity Strategy (NIS)

In relation to National Integrity Strategy, City Bank presented Integrity Award (2021 - 2022) to its nine officials. On 25th January, 2023, Managing Director & CEO, Mr. Mashrur Arefin; Additional Managing Director and Chief Finance Officer, Mr. Md. Mahbubur Rahman; Additional Managing Director, Chief Operating Officer & Chief Anti Money Laundering Compliance Officer, Ms. Mahia Juned; Head of HR, Ms. Nishat Anwar handed over the awards to the following 09 (nine) awardees:

SL	Category	Name	Designation	Division
1	Officials in Grade 1 to 4	A.K.M Saif Ullah Kowchar	Head of Internal Control & Compliance	Internal Control & Compliance
2	Officials in Grade 1 to 4	Md. Safiul Amin	Head of Branches	Retail Banking
3	Officials in Grade 5 to 7	Masud Al Faruque	Cluster Head - RMG & Textile	Corporate Banking
4	Branch Managers	A K M Anowarul Bahar	Branch Manager	Retail Banking
5	Officials in Grade 8 & below	Muhammad Mahbubur Rahman	Cluster Head of Sub Branch CSOMs & BOM	Operations
6	Officials in Grade 8 & below	Dipali Akter	Relationship Officer	Small Business
7	Support Staff	Shakil Ahmed	Attendant	Corporate Banking
8	Support Staff	Md. Sayed Ali	Attendant	Human Resources
9	Support Staff	Abdul Malek Khan	Attendant	MD's Office

List of Integrity Award Winners 2020-2021:

In relation to National Integrity Strategy, City Bank presented Integrity Award (2020-2021) to its five officials. On 11th August, 2022, Hon’ble Chairman of the bank handed over the awards to the following 05 (five) awardees:

SL	Category	Name	Designation	Division
1	Officials in Grade 1 to 4	Md. Nurul Azam Mozumder	Head of SME - Medium Business	Medium Business
2	Officials in Grade 5 to 7	Mohammad Mahamudul Haque	Head of Financial & Regulatory Reporting and Acting Head of Strategic Investment Analyst	Finance
3	Officials in Grade 8 & below	Lali Dowlat	Head of Personalization & Logistics	Operations
4	Branch Managers	Kazi Nazrul Islam	Branch Manager	Retail Banking
5	Support Staff	Md. Ismail	Attendant	ICC