City Bank is committed to upholding the highest standards in managing environmental and social risks. Through robust monitoring and responsible practices, we continue to strengthen accountability both at an individual and organizational level while fostering a deeper sense of responsibility toward the environment and society.
Beyond creating financial opportunities for individuals and businesses, we see sustainability as our obligation to generate meaningful, long-term value for the community and all stakeholders. To us, it goes beyond compliance; it is about making a positive, lasting difference.
City Bank is proud to be ranked No. 1 in Bangladesh Bank’s Sustainability Rating 2024, our 5th consecutive year among the top sustainable banks! The award was formally presented by Governor Dr. Ahsan H. Mansur.
The award reflects our dual strength, green impact and financial performance, anchored in strong capital, liquidity, profitability, and governance. By supporting and financing 192 MW solar and 60 MW wind, waste-to-fertilizer, and energy-efficient industries, green agriculture, we’re enabling climate solutions. At the same time, we’re empowering women entrepreneurs and expanding financial inclusion through our Agent Banking network, driving impact where it matters most.
As an environmentally responsible bank, we are aligned with the Net-Zero Banking Alliance (NZBA) of UNEP FI, steering both our operations and lending towards a sustainable, net-zero future.
City Bank—building trust today, shaping a sustainable tomorrow.
Any individual, organization or community affected or potentially affected by the environmental and social impacts of a project funded by City Bank may submit their concerns to the following box or e-mail to the following email address as part of City Bank’s Grievance Redress Mechanism (GRM):
Head Office, City Bank Center
Plot: SE (D)- 3,28, Gulshan Avenue, Gulshan-1, Dhaka-1212
Email: sustainable-finance-unit@thecitybank.com