City Bank is committed to achieving high standards in mitigating environmental and social risks by excelling in managing and monitoring risks. We also expects to foster a stronger sense of its responsibility to the external environment through individual and collective ownership and accountability

We have been creating opportunities for individuals, businesses and contributed to the sustainability of the society. At City Bank, sustainability means more than just operating responsibly or complying with regulatory requirements. It means having a positive and long-lasting impact on the surrounding community and all the stakeholders.

For the three consecutive years, City Bank has recognized as one of the top sustainable banks in Bangladesh from Bangladesh Bank in the Sustainability Rating 2022.

The rating has been categorized based on the bank's performance in sustainable finance, green refinance, CSR, and core banking sustainability.

Any individual, organization or community affected or potentially affected by the environmental and social impacts of a project funded by City Bank may submit their concerns to the following box or e-mail or by sending a mail to the following address:

Head of Sustainable Finance Unit
The City Bank Limited
Head Office, City Bank Center
Plot: SE (D)- 3,28, Gulshan Avenue, Gulshan-1, Dhaka-1212